Peno-scrotal web interest, part 2
Saturday, October 8th, 2011October 25, 2011
Dear Dr. Reed,
Thanks for your prompt reply. I have to admit I’m a bit confused about your contacting me. Dr Whitehead practices in New York, and you’re in Florida. Does he no longer do peno scrotal web surgery? Did his office refer me to you?
In searching for reviews about your practice, I discovered a couple of negative reviews that have me concerned. While I understand that the veracity of one person’s vitriolic review can never be adequately understood, nor the highly subjective nature of this person’s rant assessed, I am concerned about one criticism in particular. The critic wrote that s/he was misled regarding costs of the surgery. While s/he was quoted the same costs as those you informed me about ($250 consult; $2500 for surgery, anesthesia and facility fees), the writer maintains the costs quoted at the consult were closer to $6000 for the surgery. Please respond.
Thanks.
Good afternoon Bob,
Dr. Whitehead has retired and has passed his consult requests on the me.
We have known each other for a good 20 years.
Yes, my office is in greater Miami.
The CDA 230 (section 230 of the Communication Decency Act) permits
people to write negative reviews about any business without any concern for libel, and they may often re-write another item under another assumed name or E-mail address to lend more import.
HIPAA is a federal law which ensures patient confidentiality, so physicians cannot respond in kind without violating HIPAA.
Despite some negative reviews we continue to have a very active practice especially because of patient and physician referral. You may wish to visit my physician profile with the State of Florida http://ww2.doh.state.fl.us/IRM00profiling/searchform.asp
Fees with patients are established before surgery, and on complicated cases best determined when they visit our office for the first time and are examined. When patients request ad-ons, the initial estimate does not apply. For conventional surgery such as a circumcision, a penile implant, insertion of testicular implants, the fee is standardized.
The fee for peno-scrotal web repair is clearly posted on our web-site and is standardized and I can write to a letter to assure you of this.
Hoping this is helpful,
Harold M. Reed, M.D.
305-865-2000